Certified safety at Hotel Hilton Vienna
- 06/08/2016
- Business Assurance
- Created by Ing. Mag. Ursula Klaus
“Safety is a valuable asset. Many commodities are considered par for the course these days but our guests expect more than just tastefully furnished rooms and a sumptuous breakfast buffet”, Norbert B. Lessing, Country General Manager Hilton Hotels Austria, explained. “This is why we decided to make Hotel Hilton Vienna am Stadtpark the first hotel to be certified in compliance with the new TÜV AUSTRIA Hotel Safety & Security Standard.” Ronald Diesenreiter, Hotel Manager of Hotel Hilton Vienna, added: “The well-being and safety of our guests and employees are our top priorities. The Hilton Group maintains high internal standards but having our hotel certified by TÜV AUSTRIA means that safety and security in our hotel have been checked by an independent body for the first time. Now we are proud to publicly present the result.”
Following a comprehensive audit conducted by experts from TÜV AUSTRIA, Hotel Hilton Vienna has received a certificate that is valid for three years. An annual monitoring audit must be carried out as a prerequisite for maintaining the certification. The TÜV AUSTRIA Hotel Safety & Security Standard differs from other existing systems of evaluation: while hotel stars and other marks of quality apply to areas such as furnishings, quality of service and the range of culinary offers – i.e. mostly areas which the guest is personally aware of – TÜV AUSTRIA’s Hotel Safety & Security Standard concerns itself with what is going on behind the scenes. All safety-relevant aspects regarding hygiene, water quality and technical systems, fire protection and IT security are tested and inspected. The emergency management plan is also reviewed in the course of the certification audit.
“There is no other product on the market to match the TÜV AUSTRIA Hotel Safety & Security Standard. The need for safety and security on holiday as well as on business trips has been growing significantly in recent years. Consumers had no relevant facts at their disposal to inform their booking decisions until now”, Stefan Wallner, Executive Director of TÜV AUSTRIA CERT GMBH and Business Area Manager LTC – Life, Training & Certification, commented on the new TÜV AUSTRIA standard. “On the one hand, we offer guests an additional tool to support them in their booking decisions, on the other, we provide hotels with an opportunity to make their activities more transparent and to present them publicly, which gives them a competitive edge.”
For more information, please contact:
Hilton Hotels Austria
Am Stadtpark 1, A-1030 Vienna
Ms Tea Nadj Zupan, Marketing & PR Manager
Tel: +43 (0)1 717 00-12003, E-Mail: tea.nadj(at)hilton.com
TÜV AUSTRIA CERT GMBH
Geschäftsfeld Life Training & Certification Austria
TÜV AUSTRIA-Platz 1, 2345 Brunn am Gebirge
Herr Ing. Dipl.-Wirtschaftsing. (FH) Gerhard Eichinger
Tel.: +43 (0)504 54-6284, E-Mail: hotel(at)tuv.at
About Hilton Hotels & Resorts
For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travellers. With more than 560 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values every guest who walks through its doors. As the flagship brand of Hilton Worldwide, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton HHonors program. Hilton HHonors members who book directly through preferred Hilton channels have access to benefits including free standard Wi-Fi, as well as digital amenities that are available exclusively through the industry-leading Hilton HHonors app. Access the latest news at news.hilton.com and begin your journey at www.hilton.com or www.hilton.com/offers for the latest hotel specials.
About TÜV AUSTRIA Group
TÜV AUSTRIA is an international company with operations in more than 40 countries worldwide. TÜV AUSTRIA employs more than 1,400 staff members and generates around €150m in annual revenue.
The service spectrum ranges from management system certification to elevator and pressure equipment inspections, plant safety, education and training, medical technology, electrical engineering, environmental protection, IT security, loss adjustments, all manner of certifications and calibrations, technical due diligence and legal compliance checks as well as product testing and tests for platforms, photovoltaic systems and wind turbines.
Stefan Wallner, Executive Director of TÜV AUSTRIA CERT GMBH and Business Area Manager LTC – Life, Training & Certification, presents the TÜV AUSTRIA Hotel Safety & Security Certificate to Norbert B. Lessing, Country General Manager Hilton Hotels Austria, (C) TÜV AUSTRIA, Andreas Amsüss
As of now, Hotel Hilton Vienna is certified in accordance with the TÜV AUSTRIA Hotel Safety & Security Standard. From left to right: Gerhard Eichinger, TÜV AUSTRIA Lead Auditor and project manager for the TÜV AUSTRIA Hotel Safety & Security Standard, Stefan Wallner, Executive Director of TÜV AUSTRIA CERT GMBH and Business Area Manager LTC – Life, Training & Certification, David Kuss, Sales Director of TÜV AUSTRIA LTC, Erich Hummel, Hilton National Procurement Manager Austria, Ronald Diesenreiter, Hotel Manager Hilton Vienna, Norbert B. Lessing, Country General Manager Hilton Hotels Austria, Ursula Klaus, TÜV AUSTRIA Auditor and project developer for the TÜV AUSTRIA Hotel Safety & Security Standard, (C) TÜV AUSTRIA, Andreas Amsüss
Stefan Wallner, Executive Director of TÜV AUSTRIA CERT GMBH and Business Area Manager LTC – Life, Training & Certification, presents the TÜV AUSTRIA Hotel Safety & Security Certificate to Norbert B. Lessing, Country General Manager Hilton Hotels Austria, (C) TÜV AUSTRIA, Andreas Amsüss